Return and Refund Policy
30-Day Return Guarantee
At Minimog Studio, we aim to ensure your purchase perfectly complements your home. We accept returns within 30 days from the date of delivery. To start a return, reach out to us at info@minimogstudio.com for a return authorization number. Returns without authorization may experience delays in processing refunds.
For a return to be accepted, the item must be in its original, unused condition.
Please refrain from sending items back to the manufacturer directly.
Partial refunds may be issued in specific cases:
- Items returned not in their original condition, damaged, or missing parts not due to our error.
- Items returned beyond the 30-day return window.
Refunds
Upon receiving and inspecting your returned item, we’ll contact you via email to confirm receipt and inform you whether your refund has been approved. Approved refunds will be credited to your original payment method.
Exchanges
We offer replacements for items that are either defective or damaged. For exchanges, please email us at info@minimogstudio.com
Return shipping costs must be covered by the purchaser and are non-refundable. Should you receive a refund, the cost of return shipping will be deducted from your total refund amount.
The time it takes for an exchanged product to reach you may vary depending on your location.
We advise using a trackable shipping service for returns to ensure your item arrives safely.